We try to ship your order as soon as possible.
We ship our products free of charge within the Netherlands. In regards to the overseas shipment cost, please check our Shipping page : https://www.gassan.com/en/shipping
GASSAN is using PostNL or FedEx (international) for all our packages. We try our best to ship your order within 24 hours. If the package is sent within the Netherlands, in most cases, it will be delivered on the next working day. However, it will depend on the PostNL. You can follow your parcel with the tracking number that will be sent to you by email after your item is shipped. If you have created an account with us, you can also find all necessary information there.
GASSAN does deliver to different countries. You can check the list of countries and all our shipping costs on our Shipping page: https://www.gassan.com/en/shipping
We consider every purchase at GASSAN as a gift. Your item will be placed in a luxury box and wrapped with a dark blue wrapping paper. This service is complimentary.
Our web shop has a special stock system. If we do not have a particular item in our warehouse then you will be notified. You can always contact us if you would like to order a product which is not available in our stock. In this case we will certainly discuss it with our suppliers. However, please note that an item can take between 6-8 weeks to arrive at the Gassan Diamonds.
We guarantee that your purchase will be sent in the quickest and the safest way possible. All the orders are insured from the moment it is shipped to our customers and until it is received by them.
Contact online customer service
Contact:
Call us on +31 (0)20 622 5333
Maandag t/m zondag van 09:00 - 17:00 uur
E-mail your question to online@gassan.com and we will contact you within two working days